Lend LA is
We are expanding our team and looking for loan specialists who share our strength of character, thrive in a supportive environment, and are committed to ongoing contributions to the local community. Lending is not just the business we’re in, it’s also how we conduct ourselves in terms of lending a helping hand – to our clients, partners, and of course, within our own staff.
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LOAN OFFICER - Job Description
Locations: <add cities>
Lend LA Loan Officers are responsible for the origination of our loan products. Loan officers proactively solicit and self-source new residential mortgage loans in compliance with and to meet the company’s loan quality, client servicing, and production goals. Loan officers are required to conduct sales and engage in sales activities in a variety of settings, including and away from the Lend LA regular place of business.
Essential Job Functions:
Establishes, develops, and maintains positive relationships with existing and potential customers.
Develops, maintains, and monitors relationships with client referral sources, including realtors and brokers, builders, developers, financial advisors, and other referral sources to generate mortgage leads with new and existing customers.
Stays on top of trends, changes, and developments in their local real estate market.
Monitors what competitors are doing by keeping up-to-date with changing rules, regulations, and guidelines from FHMA, FHLMC, FHA, and VA in addition to other investors and agencies.
Stays informed of all origination, processing, appraisal, underwriting, and closing requirements for both Lend LA and investor guidelines on both government and privately insured mortgages.
Negotiates price, terms, and conditions with mortgagors.
Responsible for customer interaction between all parties involved on each loan, as it is originated from application to closing. This includes counseling and prequalifying potential home buyers; taking complete and accurate applications; obtaining all necessary documents, appropriate fees, and lock-in information; overseeing the loan status; and obtaining loan documentation after closing as directed by management.
Writes sales reports, plans, and engage in marketing and promotional activities that support sales goals.
Participates in ongoing individual and company-sponsored training programs to learn new and different sales techniques.
Must comply with Lend LA company policies and procedures and all applicable federal, state, and local laws, ordinances, rules, regulations, guidelines, and other requirements of the mortgage banking industry.
Must have a current and active NMLS in good standing.
Must have current and active State Licensing in good standing.
Bachelor's degree from a four-year college or university.
One to two years related experience and/or training; or equivalent combination of education and experience as a loan originator.
MORTGAGE LOAN PROCESSOR - Job Description
Locations: <add cities>
Lend LA Loan Processors are responsible for preparing and processing retail mortgage loans from the time of application through final approval, while maintaining contact with all internal and external parties, and receiving/reviewing all necessary documents. They must work within compliance of bank, regulatory, and investor guidelines and while meeting Lend LA customer service standards. This position entails communication with customers, brokers, counsel, title companies, and more while responding to inquiries, resolving issues as they arise, and obtaining all necessary paperwork.
Essential Job Functions:
Serves as a subject matter expert (SME) on processing policies, guidelines, procedures, and technology.
Conducts daily review and follow-up with customers and investors regarding outstanding items and gathers necessary documentation as needed.
Communicates and reports to the Processing Supervisor.
Communicates with key stakeholders, including Branch Manager, Loan Consultants, and customers regarding the status of items.
Manages key dates, including lock expiration, contingency date, contract date, credit doc expiration, ECOA, MDIA, and other compliance-related dates.
Performs data entry to update all internal computer systems and loan files with notes regarding all actions that affect the loan per Lend LA requirements.
Reviews Closing Disclosure/Settlement statement for accuracy and provides to the closing agent.
Reviews title reports, payoffs, appraisals, income documents, hazard insurance, and all supporting conditions for required standard compliance before underwriter submission.
Provides customer and closing agent with requirements and coordinates scheduling for loan closing completion.
Attends regular pipeline meetings and system training updates.
This position is considered a non-loan originator position. This means participants may not engage in activities of a loan originator, including communicating directly with borrowers about credit qualification or loan terms, including pricing concessions or other transaction-specific terms or conditions.
High School Diploma or equivalent.
Two to three years’ experience in retail processing.
Ability to manage multiple tasks, projects, and deadlines simultaneously.
Strong verbal and written communication skills.
Thorough knowledge of loan processing and closing policies, procedures, documents, underwriting requirements, governmental and agency requirements, terminology, and automated processing systems.
Thorough knowledge of credit policies and approval processes.
Able to handle a vast pipeline of loans in a challenging and fast paced environment.